Best surgery in Hull and East Yorkshire
Dr Mitchell's North Ferriby surgery has been rated top in the region. In a recent NHS England survey of more than a million people we ranked top in Hull and East Yorkshire and 229th out of 7,372 GP surgeries nationwide.
Thank you to all our patients who took the time to complete the survey and thank you to our wonderful staff.
Dr Robert G Mitchell July 2017
So that you can guarantee to see your doctor on the day you are sick, without waiting for an appointment, we have Open Access Surgeries with no appointment required.
As we cannot know in advance how many patients will attend each surgery, this can mean that you may have a lengthy wait so please bring a book with you. However, you can leave your written request for a repeat prescription at reception at any time.
If you or your child is likely to be infectious then please advise the receptionist so that she can arrange for you to sit separately from other waiting patients.
If you require a Saturday morning or Wednesday afternoon appointment to see Dr Mitchell, because you are unable to attend daily open access surgeries, please ask the receptionist for availability.
You can book an appointment to see our practice nurse for all New Patient Health Checks, Children’s Immunisations or Cervical Smears. If you need Blood Tests or Travel Vaccinations then ask Dr Mitchell, who may refer you to see the nurse. Her clinics are held by appointment on Wednesday or Thursday from 08.00 – 12.30. She is also specially trained to run routine clinics for certain conditions, such as Asthma, Diabetes and Heart Disease and to administer Flu vaccinations. Please ask our Reception staff to book an appointment for you.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details when you phone the Receptionist to request a Home Visit, this will enable the doctor to prioritise house calls.
You can also be visited at home by a community nurse if you are referred by your GP.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
In addition if your employer requires a Private Certificate to cover the first seven days off work, we can provide this. As this is not covered by the NHS you will be charged for this service.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
Our premises have suitable access for disabled persons.
Parking on the forecourt is reserved for Blue Badge Holders.
There is a Hearing Loop at Reception.
If you have any difficulties please ask the Receptionist for help.
Please advise the Receptionist, on your arrival, if you require a chaperone when you see the Doctor or the Nurse.
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