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Best surgery in Hull and East Yorkshire
Dr Mitchell's North Ferriby surgery has been rated top in the region. In a recent NHS England survey of more than a million people we ranked top in Hull and East Yorkshire and 229th out of 7,372 GP surgeries nationwide.
Thank you to all our patients who took the time to complete the survey and thank you to our wonderful staff.
Dr Robert G Mitchell July 2017
Mornings 08.30 - 12.15 Mon, Tues, Wed, Thurs, Fri
Afternoons 15.45 to 18:00 Mon, Tues, Thurs, Fri
Cuts/grazes and lacerations
Sprains and strains
Broken bones (fractures)
Bites and stings (including human/animal bites)
Minor head injuries
Minor eye infections, foreign bodies and scratches
Urgent Treatment Centres are staffed by highly qualified nurse practitioners, who often have more experience and expertise in this kind of treatment than many doctors.
You don’t need an appointment to visit and the waiting times are usually much shorter than those in the emergency department as emergency staff must give priority to serious and life-threatening conditions.
Women can get a pill for emergency contraception (the 'morning after' pill) from sexual health or family planning clinics, their GP or free from certain pharmacies (if under 25). A pill for emergency contraception can be given up to 72 hrs after unprotected sex to reduce your risk of pregnancy. You can be fitted with an IUD, which is far more effective. This can be done at family planning clinics and some GUM clinics.
If you need urgent advice, call the practice or outside normal hours, dial 111.
If you require urgent dental care, in the first instance, you should contact your own dentist for advice and treatment if required.
If you are not registered with a dentist and find yourself in need of emergency dental care outside of normal working hours, please dial 111 for the NHS 111 service (available 24 hours a day, 365 days a year).
Extra appointments are now available at more than a dozen convenient locations in the East Riding. The Improving Access service offers pre-bookable, routine care appointments with GPs, nurses, healthcare assistants, physiotherapists, pharmacists and mental health workers.
When is the service open?
The service is open at one of our locations every day. Evening appointments are available between 6.30 and 8pm, Monday to Friday. Weekend appointments are available on Saturday and Sunday mornings.
The Improving Access Service is not a walk-in service – you need to make an appointment by telephoning or calling in to your usual practice. You may be offered an appointment at a practice that is not your usual practice and you may be seen by someone other than your usual GP.
To book or cancel an Improving Access appointment at weekends when we are closed, please telephone 01482 458262.
A 'DNA' occurs when a patient did not attend a booked appointment and failed to contact the Surgery in advance to cancel - or where the cancellation is so late as to make it impossible to offer that time for another patient who needs treatment.
The Surgery will code this DNA and this will prompt a retrospective check on the number of DNA's recorded against that person. Whilst we are primarily concerned with our own appointment observance, consideration may also be given to any hospital appointments where we have been notified that a patient has failed to attend.
Where this is the first occasion, we may send a letter detailing the appointment that was missed and requesting the patient a) contact us with a reason and b) take care to avoid a re-occurrence.
If this is the second occasion, a letter will be sent to advise of the missed appointment and also advise that, if a further appointment is DNA'd then the patient will be at risk of de-registration.
If a third DNA has occurred the Surgery may write to the patient - and advise NHS East Riding at the same time - that the patient is to be de-registered without further notice.
Avoid becoming a 'DNA'
If you cannot attend - or no longer need - an appointment please ring us beforehand.
Mistakes happen and the Surgery knows appointments can be forgotten - in which case when the patient responds to a letter (or sooner) we will be able to note the reasons.
Preference, of course, is for us to know in advance so we can offer the appointment(s) to others.
Our premises have suitable access for disabled persons.
Parking on the forecourt is reserved for Blue Badge Holders.
There is a Hearing Loop at Reception.
If you have any difficulties please ask the Receptionist for help.
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